Service & maintenance at Window Cleaner Depot focuses on preventive maintenance, optimising performance and extending the lifespan of professional machines and installations.

This is separate from warranty or repairs of defects. Service & maintenance always happens by appointment and is meant to prevent breakdowns and downtime.

Service or maintenance is advisable when:

• a machine is used intensively or daily
• performance drops (pressure, output, flow rate, quality)
• parts need to be replaced preventively
• you want to prevent breakdowns
• an installation needs a periodic check

Depending on the machine and the configuration, service & maintenance can consist of:

• a check of operation and performance
• preventive replacement of parts subject to wear
• cleaning and adjustment
• software or system check (where applicable)
• safety and function tests

The exact content is determined in advance and tailored to your installation.

Service & maintenance always happens by appointment.

This allows us to:

• have the right parts ready
• schedule the right technician
• estimate the duration of the intervention correctly

Depending on the type of machine and the nature of the maintenance, service can take place:

• in the Window Cleaner Depot workshop
• or on site at the customer

The choice depends on:

• the size and setup of the machine
• accessibility
• safety
• the test or measuring equipment required

For some machines or installations, it is recommended to have maintenance:

• periodically
• or after a certain number of operating hours

carried out.

These intervals depend on:

• the type of machine
• the intensity of use
• environmental factors

For customers outside Belgium:

• service is possible after prior consultation
• maintenance can be limited to certain regions
• service sometimes happens through a return to Belgium

Transport, travel or additional costs are clearly agreed in advance.

Service & maintenance:

• is not a warranty repair
• does not replace a repair in case of a defect
• does not happen automatically
• is not included with a standard purchase, unless explicitly stated

For defects or breakdowns, we refer you to: