Currencies & exchange rates
In short
Window Cleaner Depot works with business customers in different countries. All prices and invoices are drawn up in euros. With international payments, additional costs can arise through exchange rates or banks.
Prices and currency
All prices in the Window Cleaner Depot webshop are shown and invoiced in euros (EUR), unless explicitly stated otherwise.
This applies to:
- webshop orders
- quotes
- invoices and credit notes
The amount on the invoice is always leading for the payment.
Exchange rates
When you pay from a country with a currency other than the euro, the conversion is carried out by:
- your bank
- your credit card company
- or your payment provider
The exchange rate used can differ from the rate at the moment of ordering. Window Cleaner Depot has no influence on this conversion.
Bank and transaction costs
Any costs such as:
- exchange rate costs
- foreign bank charges
- transaction costs from payment providers
are always borne by the customer.
Window Cleaner Depot cannot calculate or refund these costs in advance.
Frequently asked situations
Why does the amount paid on my bank statement differ from the invoice?
This difference is caused by exchange rates or bank charges applied by your bank or payment provider.
Can I pay in another currency?
No. Payments are always made in euros (EUR).
More information
Available payment options and conditions
What happens in case of late payment
Refunds after a return or cancellation
View invoices, pay and VAT information
Why some payment options are not available
Different payment terms for projects
