{"id":20414,"date":"2026-08-28T06:03:38","date_gmt":"2026-08-28T04:03:38","guid":{"rendered":"https:\/\/wcd.isbijnaonline.be\/klantenservice\/garantie-en-reparatie\/herstellingen-buiten-garantie\/"},"modified":"2026-10-01T17:34:58","modified_gmt":"2026-10-01T15:34:58","slug":"reparations-hors-garantie","status":"publish","type":"klantenservice","link":"https:\/\/windowcleanerdepot.com\/fr\/service-client\/garantie-reparation\/reparations-hors-garantie\/","title":{"rendered":"R\u00e9parations hors garantie"},"content":{"rendered":"<div class=\"rw-container wp-block-ramenwasser-container\">\n\t\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<section class=\"rw-block rw-in-page-nav rw-in-page-nav--nav-25 rw-in-page-nav--sticky wp-block-ramenwasser-in-page-navigation\">\n\t<div class=\"rw-in-page-nav__grid\">\n\t\t\t\t\t<nav class=\"rw-in-page-nav__nav\" aria-label=\"Contenu de cette page\">\n\t\t\t\t<ul class=\"rw-in-page-nav__list\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"rw-in-page-nav__item\">\n\t\t\t\t\t\t\t<a class=\"rw-in-page-nav__link\" href=\"#en-bref\">\n\t\t\t\t\t\t\t\t<span class=\"rw-in-page-nav__icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"rw-in-page-nav__label\">En bref<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"rw-in-page-nav__item\">\n\t\t\t\t\t\t\t<a class=\"rw-in-page-nav__link\" href=\"#quand-une-reparation-est-elle-consideree-comme-hors-garantie\">\n\t\t\t\t\t\t\t\t<span class=\"rw-in-page-nav__icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"rw-in-page-nav__label\">Quand une r\u00e9paration est-elle consid\u00e9r\u00e9e comme hors garantie ?<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"rw-in-page-nav__item\">\n\t\t\t\t\t\t\t<a class=\"rw-in-page-nav__link\" href=\"#inspection-diagnostic\">\n\t\t\t\t\t\t\t\t<span class=\"rw-in-page-nav__icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"rw-in-page-nav__label\">Inspection &amp; diagnostic<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"rw-in-page-nav__item\">\n\t\t\t\t\t\t\t<a class=\"rw-in-page-nav__link\" href=\"#estimation-du-prix-accord\">\n\t\t\t\t\t\t\t\t<span class=\"rw-in-page-nav__icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"rw-in-page-nav__label\">Estimation du prix &amp; accord<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"rw-in-page-nav__item\">\n\t\t\t\t\t\t\t<a class=\"rw-in-page-nav__link\" href=\"#que-se-passe-t-il-si-vous-ne-faites-pas-reparer\">\n\t\t\t\t\t\t\t\t<span class=\"rw-in-page-nav__icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"rw-in-page-nav__label\">Que se passe-t-il si vous ne faites pas r\u00e9parer ?<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"rw-in-page-nav__item\">\n\t\t\t\t\t\t\t<a class=\"rw-in-page-nav__link\" href=\"#transport-frais-supplementaires\">\n\t\t\t\t\t\t\t\t<span class=\"rw-in-page-nav__icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"rw-in-page-nav__label\">Transport &amp; frais suppl\u00e9mentaires<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"rw-in-page-nav__item\">\n\t\t\t\t\t\t\t<a class=\"rw-in-page-nav__link\" href=\"#reparations-internationales\">\n\t\t\t\t\t\t\t\t<span class=\"rw-in-page-nav__icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"rw-in-page-nav__label\">R\u00e9parations internationales<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/nav>\n\t\t\n\t\t<div class=\"rw-in-page-nav__content\">\n\t\t\t\t\t\t\t<h2 class=\"rw-in-page-nav__title\">R\u00e9parations hors garantie<\/h2>\n\t\t\t\n\t\t\t<div class=\"rw-in-page-nav__sections\">\n\t\t\t\t\n<section class=\"rw-in-page-nav__section wp-block-ramenwasser-in-page-navigation-section\" id=\"en-bref\">\n\t\t\t<h3 class=\"rw-in-page-nav__section-title\">En bref<\/h3>\n\t\n\t<div class=\"rw-in-page-nav__section-content\">\n\t\t\n\n<p class=\"wp-block-paragraph\">Lorsque un d\u00e9faut ne rel\u00e8ve pas (ou plus) de la garantie, une r\u00e9paration payante peut \u00eatre possible dans certains cas. Cela se fait toujours apr\u00e8s une \u00e9valuation technique et uniquement apr\u00e8s votre accord explicite.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Window Cleaner Depot n&rsquo;effectue aucune r\u00e9paration sans autorisation pr\u00e9alable et se r\u00e9serve le droit de refuser une r\u00e9paration lorsque celle-ci n&rsquo;est pas justifi\u00e9e techniquement ou \u00e9conomiquement.<\/p>\n\n\t<\/div>\n<\/section>\n\n\n<section class=\"rw-in-page-nav__section wp-block-ramenwasser-in-page-navigation-section\" id=\"quand-une-reparation-est-elle-consideree-comme-hors-garantie\">\n\t\t\t<h3 class=\"rw-in-page-nav__section-title\">Quand une r\u00e9paration est-elle consid\u00e9r\u00e9e comme hors garantie ?<\/h3>\n\t\n\t<div class=\"rw-in-page-nav__section-content\">\n\t\t\n\n<p class=\"wp-block-paragraph\">Une r\u00e9paration est consid\u00e9r\u00e9e hors garantie lorsque :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>la p\u00e9riode de garantie est expir\u00e9e<\/li>\n\n\n\n<li>le d\u00e9faut est d\u00fb \u00e0 l&rsquo;usure normale<\/li>\n\n\n\n<li>l&rsquo;appareil a \u00e9t\u00e9 utilis\u00e9 de mani\u00e8re intensive ou incorrecte<\/li>\n\n\n\n<li>le produit a \u00e9t\u00e9 utilis\u00e9 en dehors des sp\u00e9cifications du produit<\/li>\n\n\n\n<li>des modifications ou r\u00e9parations ont \u00e9t\u00e9 effectu\u00e9es par des tiers<\/li>\n\n\n\n<li>des dommages ont \u00e9t\u00e9 caus\u00e9s par des facteurs externes (chute, d\u00e9g\u00e2ts d&rsquo;eau, dommages dus au gel, \u2026)<\/li>\n<\/ul>\n\n\n<section class=\"rw-block rw-block-accordion wp-block-ramenwasser-accordion\" data-allow-multiple-open=\"false\">\n\t\n\t\t\t<div class=\"rw-block-accordion__items\">\n\t\t\t\t\t\t\t\t\t\t\t<details class=\"rw-block-accordion__item\">\n\t\t\t\t\t<summary class=\"rw-block-accordion__summary\">\n\t\t\t\t\t\t<span class=\"rw-block-accordion__summary-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"rw-block-accordion__title\">Un appareil peut-il \u00eatre partiellement couvert par la garantie ?<\/strong>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"rw-block-accordion__chevron\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\"\/><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/summary>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"rw-block-accordion__content\">\n\t\t\t\t\t\t\t<p>Dans certains cas, une pi\u00e8ce peut \u00eatre hors garantie tandis qu&rsquo;une autre pi\u00e8ce est encore couverte par la garantie. Cela est \u00e9valu\u00e9 au cas par cas.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t<\/div>\n<\/section>\n\n\n<section class=\"rw-in-page-nav__section wp-block-ramenwasser-in-page-navigation-section\" id=\"inspection-diagnostic\">\n\t\t\t<h3 class=\"rw-in-page-nav__section-title\">Inspection &amp; diagnostic<\/h3>\n\t\n\t<div class=\"rw-in-page-nav__section-content\">\n\t\t\n\n<p class=\"wp-block-paragraph\">Avant qu&rsquo;une r\u00e9paration puisse \u00eatre effectu\u00e9e, l&rsquo;appareil est examin\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cet examen :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>d\u00e9termine la cause du d\u00e9faut<\/li>\n\n\n\n<li>indique si la r\u00e9paration est techniquement possible<\/li>\n\n\n\n<li>peut \u00eatre payant<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Les \u00e9ventuels frais d&rsquo;examen sont communiqu\u00e9s \u00e0 l&rsquo;avance et s&rsquo;appliquent \u00e9galement si vous d\u00e9cidez de ne pas faire r\u00e9parer.<\/p>\n\n\n<section class=\"rw-block rw-block-accordion wp-block-ramenwasser-accordion\" data-allow-multiple-open=\"false\">\n\t\n\t\t\t<div class=\"rw-block-accordion__items\">\n\t\t\t\t\t\t\t\t\t\t\t<details class=\"rw-block-accordion__item\">\n\t\t\t\t\t<summary class=\"rw-block-accordion__summary\">\n\t\t\t\t\t\t<span class=\"rw-block-accordion__summary-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"rw-block-accordion__title\">L&#039;examen est-il toujours factur\u00e9 ?<\/strong>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"rw-block-accordion__chevron\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\"\/><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/summary>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"rw-block-accordion__content\">\n\t\t\t\t\t\t\t<p>Cela d\u00e9pend du type d&rsquo;appareil et de la nature du d\u00e9faut. Cela est clairement communiqu\u00e9 \u00e0 l&rsquo;avance.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t<\/div>\n<\/section>\n\n\n<section class=\"rw-in-page-nav__section wp-block-ramenwasser-in-page-navigation-section\" id=\"estimation-du-prix-accord\">\n\t\t\t<h3 class=\"rw-in-page-nav__section-title\">Estimation du prix &amp; accord<\/h3>\n\t\n\t<div class=\"rw-in-page-nav__section-content\">\n\t\t\n\n<p class=\"wp-block-paragraph\">Apr\u00e8s l&rsquo;examen, vous recevez :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>une estimation du prix pour la r\u00e9paration<\/li>\n\n\n\n<li>une proposition pour l&rsquo;ex\u00e9cution<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">La r\u00e9paration ne commencera qu&rsquo;apr\u00e8s votre accord explicite.<\/p>\n\n\n<section class=\"rw-block rw-block-accordion wp-block-ramenwasser-accordion\" data-allow-multiple-open=\"false\">\n\t\n\t\t\t<div class=\"rw-block-accordion__items\">\n\t\t\t\t\t\t\t\t\t\t\t<details class=\"rw-block-accordion__item\">\n\t\t\t\t\t<summary class=\"rw-block-accordion__summary\">\n\t\t\t\t\t\t<span class=\"rw-block-accordion__summary-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"rw-block-accordion__title\">Le prix peut-il encore changer ?<\/strong>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"rw-block-accordion__chevron\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\"\/><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/summary>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"rw-block-accordion__content\">\n\t\t\t\t\t\t\t<p>Uniquement si, pendant la r\u00e9paration, des d\u00e9fauts suppl\u00e9mentaires sont constat\u00e9s. Dans ce cas, cela sera d&rsquo;abord discut\u00e9 avant toute poursuite des travaux.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t<\/div>\n<\/section>\n\n\n<section class=\"rw-in-page-nav__section wp-block-ramenwasser-in-page-navigation-section\" id=\"que-se-passe-t-il-si-vous-ne-faites-pas-reparer\">\n\t\t\t<h3 class=\"rw-in-page-nav__section-title\">Que se passe-t-il si vous ne faites pas r\u00e9parer ?<\/h3>\n\t\n\t<div class=\"rw-in-page-nav__section-content\">\n\t\t\n\n<p class=\"wp-block-paragraph\">Si vous d\u00e9cidez de ne pas faire r\u00e9parer l&rsquo;appareil, vous pouvez choisir :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>retour sans r\u00e9paration<\/li>\n\n\n\n<li>retrait de l&rsquo;appareil<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Les \u00e9ventuels frais d&rsquo;expertise, de transport ou d&rsquo;administration restent applicables.<\/p>\n\n\n<section class=\"rw-block rw-block-accordion wp-block-ramenwasser-accordion\" data-allow-multiple-open=\"false\">\n\t\n\t\t\t<div class=\"rw-block-accordion__items\">\n\t\t\t\t\t\t\t\t\t\t\t<details class=\"rw-block-accordion__item\">\n\t\t\t\t\t<summary class=\"rw-block-accordion__summary\">\n\t\t\t\t\t\t<span class=\"rw-block-accordion__summary-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"rw-block-accordion__title\">Puis-je faire d\u00e9truire l&#039;appareil ?<\/strong>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"rw-block-accordion__chevron\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\"\/><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/summary>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"rw-block-accordion__content\">\n\t\t\t\t\t\t\t<p>Cela n&rsquo;est possible qu&rsquo;apr\u00e8s accord pr\u00e9alable et pas pour tous les appareils.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t<\/div>\n<\/section>\n\n\n<section class=\"rw-in-page-nav__section wp-block-ramenwasser-in-page-navigation-section\" id=\"transport-frais-supplementaires\">\n\t\t\t<h3 class=\"rw-in-page-nav__section-title\">Transport &amp; frais suppl\u00e9mentaires<\/h3>\n\t\n\t<div class=\"rw-in-page-nav__section-content\">\n\t\t\n\n<p class=\"wp-block-paragraph\">Pour les r\u00e9parations hors garantie, des frais suppl\u00e9mentaires peuvent s&rsquo;appliquer pour :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>transport ou enl\u00e8vement<\/li>\n\n\n\n<li>retour<\/li>\n\n\n\n<li>administration<\/li>\n\n\n\n<li>pi\u00e8ces sp\u00e9cifiques ou commandes urgentes<\/li>\n\n\n\n<li>l&rsquo;enl\u00e8vement du mat\u00e9riel d\u00e9fectueux par Window Cleaner Depot<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Ces frais sont toujours communiqu\u00e9s \u00e0 l&rsquo;avance.<\/p>\n\n\t<\/div>\n<\/section>\n\n\n<section class=\"rw-in-page-nav__section wp-block-ramenwasser-in-page-navigation-section\" id=\"reparations-internationales\">\n\t\t\t<h3 class=\"rw-in-page-nav__section-title\">R\u00e9parations internationales<\/h3>\n\t\n\t<div class=\"rw-in-page-nav__section-content\">\n\t\t\n\n<p class=\"wp-block-paragraph\">Des conditions suppl\u00e9mentaires s&rsquo;appliquent aux clients en dehors de la Belgique.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">R\u00e9parations internationales :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>s&rsquo;effectuent toujours apr\u00e8s consultation pr\u00e9alable<\/li>\n\n\n\n<li>n\u00e9cessitent souvent un retour en Belgique<\/li>\n\n\n\n<li>peuvent entra\u00eener des frais de transport et de douane suppl\u00e9mentaires<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Ces frais sont toujours \u00e0 la charge du client et sont convenus au pr\u00e9alable.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<section class=\"rw-block rw-block-grid rw-block-grid--2 wp-block-ramenwasser-grid-2\">\n\t\t<header class=\"rw-block__header\">\n\t\t\t\t\t<h2 class=\"rw-block__title\">Plus d&#039;informations<\/h2>\n\t\t\t\t\t<\/header>\n\t\n\t\t\t<div class=\"rw-block-grid__items rw-block-grid__items--2\">\n\t\t\t\t\t\t\t\t<article class=\"rw-block-grid__item\">\n\t\t<div class=\"rw-block-grid__link\">\n\t\t\t<div class=\"rw-block-grid__link-row\">\n\t\t\t\t\t\t\t\t\t<a class=\"rw-block-grid__link-hit\" href=\"https:\/\/windowcleanerdepot.com\/fr\/service-client\/garantie-reparation\/garantie\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"rw-block-grid__link-title\">Garantie<\/strong>\n\t\t\t\t\t\t\t\t\t\t<span class=\"rw-block-grid__chevron\" aria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m9 18 6-6-6-6\"\/><\/svg>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rw-block-grid__link-desc\">\n\t\t\t\t\t<p>Ce qui est couvert par la garantie et ce qui ne l&rsquo;est pas<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<article class=\"rw-block-grid__item\">\n\t\t<div class=\"rw-block-grid__link\">\n\t\t\t<div class=\"rw-block-grid__link-row\">\n\t\t\t\t\t\t\t\t\t<a class=\"rw-block-grid__link-hit\" href=\"https:\/\/windowcleanerdepot.com\/fr\/service-client\/garantie-reparation\/service-entretien\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"rw-block-grid__link-title\">Service &amp; entretien<\/strong>\n\t\t\t\t\t\t\t\t\t\t<span class=\"rw-block-grid__chevron\" aria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m9 18 6-6-6-6\"\/><\/svg>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rw-block-grid__link-desc\">\n\t\t\t\t\t<p>Entretien pr\u00e9ventif et r\u00e9visions<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<article class=\"rw-block-grid__item\">\n\t\t<div class=\"rw-block-grid__link\">\n\t\t\t<div class=\"rw-block-grid__link-row\">\n\t\t\t\t\t\t\t\t\t<a class=\"rw-block-grid__link-hit\" href=\"https:\/\/windowcleanerdepot.com\/fr\/service-client\/garantie-reparation\/reparations-et-remises-en-etat\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"rw-block-grid__link-title\">R\u00e9parations &amp; remises en \u00e9tat<\/strong>\n\t\t\t\t\t\t\t\t\t\t<span class=\"rw-block-grid__chevron\" aria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m9 18 6-6-6-6\"\/><\/svg>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rw-block-grid__link-desc\">\n\t\t\t\t\t<p>Comment se d\u00e9roulent les r\u00e9parations et quand un rendez-vous est n\u00e9cessaire<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/article>\n\t\t\t\t\t\t<\/div>\n\t<\/section>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\t<\/div>\n<\/section>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<\/div>\n","protected":false},"featured_media":0,"parent":20335,"menu_order":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-20414","klantenservice","type-klantenservice","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R\u00e9parations hors garantie - Window Cleaner Depot<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/windowcleanerdepot.com\/fr\/service-client\/garantie-reparation\/reparations-hors-garantie\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00e9parations hors garantie - Window Cleaner Depot\" \/>\n<meta property=\"og:url\" content=\"https:\/\/windowcleanerdepot.com\/fr\/service-client\/garantie-reparation\/reparations-hors-garantie\/\" \/>\n<meta property=\"og:site_name\" content=\"Window Cleaner Depot\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ramenwasserdepot\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-01T15:34:58+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/windowcleanerdepot.com\\\/fr\\\/service-client\\\/garantie-reparation\\\/reparations-hors-garantie\\\/\",\"url\":\"https:\\\/\\\/windowcleanerdepot.com\\\/fr\\\/service-client\\\/garantie-reparation\\\/reparations-hors-garantie\\\/\",\"name\":\"R\u00e9parations hors garantie - Window Cleaner Depot\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/windowcleanerdepot.com\\\/fr\\\/#website\"},\"datePublished\":\"2026-08-28T04:03:38+00:00\",\"dateModified\":\"2026-10-01T15:34:58+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/windowcleanerdepot.com\\\/fr\\\/service-client\\\/garantie-reparation\\\/reparations-hors-garantie\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/windowcleanerdepot.com\\\/fr\\\/service-client\\\/garantie-reparation\\\/reparations-hors-garantie\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/windowcleanerdepot.com\\\/fr\\\/service-client\\\/garantie-reparation\\\/reparations-hors-garantie\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/windowcleanerdepot.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Garantie &#038; 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