{"id":20366,"date":"2026-08-27T13:57:45","date_gmt":"2026-08-27T11:57:45","guid":{"rendered":"https:\/\/wcd.isbijnaonline.be\/klantenservice\/retourneren-annuleren\/annuleren\/"},"modified":"2026-10-02T09:44:22","modified_gmt":"2026-10-02T07:44:22","slug":"annuler","status":"publish","type":"klantenservice","link":"https:\/\/windowcleanerdepot.com\/fr\/service-client\/retours-annulations\/annuler\/","title":{"rendered":"Annuler"},"content":{"rendered":"<div class=\"yoast-breadcrumbs\"><span><span><a href=\"https:\/\/windowcleanerdepot.com\/fr\/\">Home<\/a><\/span> \/ <span><a href=\"https:\/\/windowcleanerdepot.com\/fr\/service-client\/retours-annulations\/\">Retours &#038; annulations<\/a><\/span> \/ <span class=\"breadcrumb_last\" aria-current=\"page\">Annuler<\/span><\/span><\/div>\n\n<div class=\"rw-container wp-block-ramenwasser-container\">\n\t\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<section class=\"rw-block rw-in-page-nav rw-in-page-nav--nav-25 rw-in-page-nav--sticky wp-block-ramenwasser-in-page-navigation\">\n\t<div class=\"rw-in-page-nav__grid\">\n\t\t\t\t\t<nav class=\"rw-in-page-nav__nav\" aria-label=\"Contenu de cette page\">\n\t\t\t\t<ul class=\"rw-in-page-nav__list\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"rw-in-page-nav__item\">\n\t\t\t\t\t\t\t<a class=\"rw-in-page-nav__link\" href=\"#annuler-la-commande\">\n\t\t\t\t\t\t\t\t<span class=\"rw-in-page-nav__icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"rw-in-page-nav__label\">Annuler la commande<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"rw-in-page-nav__item\">\n\t\t\t\t\t\t\t<a class=\"rw-in-page-nav__link\" href=\"#remboursement-apres-annulation\">\n\t\t\t\t\t\t\t\t<span class=\"rw-in-page-nav__icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"rw-in-page-nav__label\">Remboursement apr\u00e8s annulation<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/nav>\n\t\t\n\t\t<div class=\"rw-in-page-nav__content\">\n\t\t\t\t\t\t\t<h2 class=\"rw-in-page-nav__title\">Annuler<\/h2>\n\t\t\t\n\t\t\t<div class=\"rw-in-page-nav__sections\">\n\t\t\t\t\n<section class=\"rw-in-page-nav__section wp-block-ramenwasser-in-page-navigation-section\" id=\"annuler-la-commande\">\n\t\t\t<h3 class=\"rw-in-page-nav__section-title\">Annuler la commande<\/h3>\n\t\n\t<div class=\"rw-in-page-nav__section-content\">\n\t\t\n\n<p class=\"wp-block-paragraph\">Vous pouvez annuler votre article, mais uniquement s&rsquo;il n&rsquo;a pas encore \u00e9t\u00e9 exp\u00e9di\u00e9. Allez \u00e0 votre commande et cliquez sur \u00ab annuler l&rsquo;article \u00bb. Si vous ne voyez pas le bouton, l&rsquo;annulation n&rsquo;est plus possible.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-white-color has-text-color has-background has-link-color has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/windowcleanerdepot.com\/fr\/mijn-account\/orders\/\" style=\"border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-left-radius:8px;border-bottom-right-radius:8px;background-color:#0044f1;padding-top:var(--wp--preset--spacing--2);padding-right:var(--wp--preset--spacing--4);padding-bottom:var(--wp--preset--spacing--2);padding-left:var(--wp--preset--spacing--4)\">Consulter vos commandes<\/a><\/div>\n<\/div>\n\n\n<section class=\"rw-block rw-block-accordion wp-block-ramenwasser-accordion\" data-allow-multiple-open=\"false\">\n\t\n\t\t\t<div class=\"rw-block-accordion__items\">\n\t\t\t\t\t\t\t\t\t\t\t<details class=\"rw-block-accordion__item\">\n\t\t\t\t\t<summary class=\"rw-block-accordion__summary\">\n\t\t\t\t\t\t<span class=\"rw-block-accordion__summary-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"rw-block-accordion__title\">Vous ne pouvez plus annuler ? Ou avez-vous tout de m\u00eame re\u00e7u l&#039;article que vous souhaitiez annuler ?<\/strong>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"rw-block-accordion__chevron\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\"\/><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/summary>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"rw-block-accordion__content\">\n\t\t\t\t\t\t\t<p>Renvoyez alors l&rsquo;article, ou refusez le colis \u00e0 la porte. Vous serez ensuite rembours\u00e9 dans les 5 jours ouvrables suivant la r\u00e9ception de l&rsquo;article par nos soins.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t<\/div>\n<\/section>\n\n\n<section class=\"rw-in-page-nav__section wp-block-ramenwasser-in-page-navigation-section\" id=\"remboursement-apres-annulation\">\n\t\t\t<h3 class=\"rw-in-page-nav__section-title\">Remboursement apr\u00e8s annulation<\/h3>\n\t\n\t<div class=\"rw-in-page-nav__section-content\">\n\t\t\n\n<p class=\"wp-block-paragraph\">Vous annulez votre commande, nous la traitons sous 2 jours ouvrables. Vous recevrez un e-mail de notre part si votre annulation a \u00e9t\u00e9 accept\u00e9e. Ensuite, vous serez rembours\u00e9 sous 5 jours ouvrables. Avez-vous pay\u00e9 avec une carte-cadeau ? Le cr\u00e9dit sera alors recr\u00e9dit\u00e9 sur votre carte-cadeau dans un d\u00e9lai d&rsquo;un jour ouvrable.<\/p>\n\n\n<section class=\"rw-block rw-block-accordion wp-block-ramenwasser-accordion\" data-allow-multiple-open=\"false\">\n\t\n\t\t\t<div class=\"rw-block-accordion__items\">\n\t\t\t\t\t\t\t\t\t\t\t<details class=\"rw-block-accordion__item\">\n\t\t\t\t\t<summary class=\"rw-block-accordion__summary\">\n\t\t\t\t\t\t<span class=\"rw-block-accordion__summary-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"rw-block-accordion__title\">Je n&#039;ai pas encore re\u00e7u mon remboursement ?<\/strong>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"rw-block-accordion__chevron\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\"\/><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/summary>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"rw-block-accordion__content\">\n\t\t\t\t\t\t\t<p>Si vous n&rsquo;avez pas re\u00e7u d&rsquo;e-mail dans les 48 heures confirmant que votre commande a \u00e9t\u00e9 annul\u00e9e, veuillez nous contacter. Si vous avez re\u00e7u un e-mail confirmant que votre annulation a \u00e9t\u00e9 trait\u00e9e, l&rsquo;argent sera recr\u00e9dit\u00e9 sur votre compte dans un d\u00e9lai de 5 jours ouvrables.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<section class=\"rw-block rw-block-grid rw-block-grid--2 wp-block-ramenwasser-grid-2\">\n\t\t<header class=\"rw-block__header\">\n\t\t\t\t\t<h2 class=\"rw-block__title\">Plus d&#039;informations<\/h2>\n\t\t\t\t\t<\/header>\n\t\n\t\t\t<div class=\"rw-block-grid__items rw-block-grid__items--2\">\n\t\t\t\t\t\t\t\t<article class=\"rw-block-grid__item\">\n\t\t<div class=\"rw-block-grid__link\">\n\t\t\t<div class=\"rw-block-grid__link-row\">\n\t\t\t\t\t\t\t\t\t<a class=\"rw-block-grid__link-hit\" href=\"https:\/\/windowcleanerdepot.com\/fr\/service-client\/retours-annulations\/conditions-de-retour\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"rw-block-grid__link-title\">Conditions de retour<\/strong>\n\t\t\t\t\t\t\t\t\t\t<span class=\"rw-block-grid__chevron\" aria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m9 18 6-6-6-6\"\/><\/svg>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rw-block-grid__link-desc\">\n\t\t\t\t\t<p>Ce qui peut et ne peut pas \u00eatre retourn\u00e9<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<article class=\"rw-block-grid__item\">\n\t\t<div class=\"rw-block-grid__link\">\n\t\t\t<div class=\"rw-block-grid__link-row\">\n\t\t\t\t\t\t\t\t\t<a class=\"rw-block-grid__link-hit\" href=\"https:\/\/windowcleanerdepot.com\/fr\/service-client\/retours-annulations\/garantie-reparatie\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"rw-block-grid__link-title\">Garantie et r\u00e9paration<\/strong>\n\t\t\t\t\t\t\t\t\t\t<span class=\"rw-block-grid__chevron\" aria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m9 18 6-6-6-6\"\/><\/svg>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rw-block-grid__link-desc\">\n\t\t\t\t\t<p>Quand le retour, la garantie ou la r\u00e9paration s&rsquo;applique<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<article class=\"rw-block-grid__item\">\n\t\t<div class=\"rw-block-grid__link\">\n\t\t\t<div class=\"rw-block-grid__link-row\">\n\t\t\t\t\t\t\t\t\t<a class=\"rw-block-grid__link-hit\" href=\"https:\/\/windowcleanerdepot.com\/fr\/service-client\/retourneren-annuleren\/niet-tevreden\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"rw-block-grid__link-title\">Pas satisfait<\/strong>\n\t\t\t\t\t\t\t\t\t\t<span class=\"rw-block-grid__chevron\" aria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m9 18 6-6-6-6\"\/><\/svg>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rw-block-grid__link-desc\">\n\t\t\t\t\t<p>Que faire si un article ne convient pas<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<article class=\"rw-block-grid__item\">\n\t\t<div class=\"rw-block-grid__link\">\n\t\t\t<div class=\"rw-block-grid__link-row\">\n\t\t\t\t\t\t\t\t\t<a class=\"rw-block-grid__link-hit\" href=\"https:\/\/windowcleanerdepot.com\/fr\/service-client\/retours-annulations\/terugbetalen\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"rw-block-grid__link-title\">Remboursement<\/strong>\n\t\t\t\t\t\t\t\t\t\t<span class=\"rw-block-grid__chevron\" aria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m9 18 6-6-6-6\"\/><\/svg>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rw-block-grid__link-desc\">\n\t\t\t\t\t<p>Comment et quand vous serez rembours\u00e9<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<article class=\"rw-block-grid__item\">\n\t\t<div class=\"rw-block-grid__link\">\n\t\t\t<div class=\"rw-block-grid__link-row\">\n\t\t\t\t\t\t\t\t\t<a class=\"rw-block-grid__link-hit\" href=\"https:\/\/windowcleanerdepot.com\/fr\/service-client\/retourneren-annuleren\/verkeerd-artikel-ontvangen\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"rw-block-grid__link-title\">Article re\u00e7u incorrect<\/strong>\n\t\t\t\t\t\t\t\t\t\t<span class=\"rw-block-grid__chevron\" aria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m9 18 6-6-6-6\"\/><\/svg>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rw-block-grid__link-desc\">\n\t\t\t\t\t<p>\u00c9tapes en cas de livraison incorrecte<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<article class=\"rw-block-grid__item\">\n\t\t<div class=\"rw-block-grid__link\">\n\t\t\t<div class=\"rw-block-grid__link-row\">\n\t\t\t\t\t\t\t\t\t<a class=\"rw-block-grid__link-hit\" href=\"https:\/\/windowcleanerdepot.com\/fr\/service-client\/retourneren-annuleren\/zo-werkt-terugsturen\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"rw-block-grid__link-title\">Comment effectuer un retour<\/strong>\n\t\t\t\t\t\t\t\t\t\t<span class=\"rw-block-grid__chevron\" aria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m9 18 6-6-6-6\"\/><\/svg>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rw-block-grid__link-desc\">\n\t\t\t\t\t<p>Explication \u00e9tape par \u00e9tape du processus de retour<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/article>\n\t\t\t\t\t\t<\/div>\n\t<\/section>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\t<\/div>\n<\/section>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"featured_media":0,"parent":20341,"menu_order":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-20366","klantenservice","type-klantenservice","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Annuler - Window Cleaner Depot<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/windowcleanerdepot.com\/fr\/service-client\/retours-annulations\/annuler\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Annuler - Window Cleaner Depot\" \/>\n<meta property=\"og:url\" content=\"https:\/\/windowcleanerdepot.com\/fr\/service-client\/retours-annulations\/annuler\/\" \/>\n<meta property=\"og:site_name\" content=\"Window Cleaner Depot\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ramenwasserdepot\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-02T07:44:22+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" 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