{"id":20341,"date":"2026-05-29T09:48:05","date_gmt":"2026-05-29T07:48:05","guid":{"rendered":"https:\/\/wcd.isbijnaonline.be\/klantenservice\/retourneren-annuleren\/"},"modified":"2026-10-01T13:22:09","modified_gmt":"2026-10-01T11:22:09","slug":"retours-annulations","status":"publish","type":"klantenservice","link":"https:\/\/windowcleanerdepot.com\/fr\/service-client\/retours-annulations\/","title":{"rendered":"Retours &#038; annulations"},"content":{"rendered":"<div class=\"yoast-breadcrumbs\"><span><span><a href=\"https:\/\/windowcleanerdepot.com\/fr\/\">Home<\/a><\/span> \/ <span class=\"breadcrumb_last\" aria-current=\"page\">Retours &#038; annulations<\/span><\/span><\/div>\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"rw-container wp-block-ramenwasser-container\">\n\t\n<h2 class=\"wp-block-post-title\">Retours &#038; annulations<\/h2>\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<section class=\"rw-highlight-banner wp-block-ramenwasser-highlight-banner\">\n\t<div class=\"rw-highlight-banner__inner\">\n\t\t<div class=\"rw-highlight-banner__content\">\n\t\t\t\t\t\t\t<h2 class=\"rw-highlight-banner__title\">Retournez votre article<\/h2>\n\t\t\t\n\t\t\t\t\t\t\t<p class=\"rw-highlight-banner__text\">Retournez votre article dans les 14 jours. Les articles arriv\u00e9s endommag\u00e9s peuvent \u00e9galement \u00eatre retourn\u00e9s.<\/p>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"rw-highlight-banner__actions\">\n\t\t\t\t\t\t\t\t\t<a class=\"rw-btn rw-btn--brand rw-highlight-banner__button\" href=\"https:\/\/windowcleanerdepot.com\/fr\/mijn-account\/retourneren\/\">\n\t\t\t\t\t\tSignaler un retour\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<section class=\"rw-highlight-banner wp-block-ramenwasser-highlight-banner\">\n\t<div class=\"rw-highlight-banner__inner\">\n\t\t<div class=\"rw-highlight-banner__content\">\n\t\t\t\t\t\t\t<h2 class=\"rw-highlight-banner__title\">Suivez vos articles retourn\u00e9s<\/h2>\n\t\t\t\n\t\t\t\t\t\t\t<p class=\"rw-highlight-banner__text\">Ici, vous voyez l&rsquo;\u00e9tat de vos articles retourn\u00e9s.<\/p>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"rw-highlight-banner__actions\">\n\t\t\t\t\t\t\t\t\t<a class=\"rw-btn rw-btn--brand rw-highlight-banner__button\" href=\"https:\/\/windowcleanerdepot.com\/fr\/mijn-account\/retourneren\/\">\n\t\t\t\t\t\tVoir le retour\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<section class=\"rw-highlight-banner wp-block-ramenwasser-highlight-banner\">\n\t<div class=\"rw-highlight-banner__inner\">\n\t\t<div class=\"rw-highlight-banner__content\">\n\t\t\t\t\t\t\t<h2 class=\"rw-highlight-banner__title\">Annuler une commande<\/h2>\n\t\t\t\n\t\t\t\t\t\t\t<p class=\"rw-highlight-banner__text\">Vous pouvez annuler si la commande n&rsquo;a pas encore \u00e9t\u00e9 exp\u00e9di\u00e9e.<\/p>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"rw-highlight-banner__actions\">\n\t\t\t\t\t\t\t\t\t<a class=\"rw-btn rw-btn--brand rw-highlight-banner__button\" href=\"https:\/\/windowcleanerdepot.com\/fr\/mijn-account\/orders\/\">\n\t\t\t\t\t\tVoir vos commandes\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<section class=\"rw-block rw-block-grid rw-block-grid--2 wp-block-ramenwasser-grid-2\">\n\t\t<header class=\"rw-block__header\">\n\t\t\t\t\t<h2 class=\"rw-block__title\">Plus d&#039;informations<\/h2>\n\t\t\t\t\t<\/header>\n\t\n\t\t\t<div class=\"rw-block-grid__items rw-block-grid__items--2\">\n\t\t\t\t\t\t\t\t<article class=\"rw-block-grid__item\">\n\t\t<div class=\"rw-block-grid__link\">\n\t\t\t<div class=\"rw-block-grid__link-row\">\n\t\t\t\t\t\t\t\t\t<a class=\"rw-block-grid__link-hit\" href=\"https:\/\/windowcleanerdepot.com\/fr\/service-client\/retours-annulations\/annuler\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"rw-block-grid__link-title\">Annuler<\/strong>\n\t\t\t\t\t\t\t\t\t\t<span class=\"rw-block-grid__chevron\" aria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m9 18 6-6-6-6\"\/><\/svg>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rw-block-grid__link-desc\">\n\t\t\t\t\t<p>Comment et quand vous pouvez annuler une commande<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<article class=\"rw-block-grid__item\">\n\t\t<div class=\"rw-block-grid__link\">\n\t\t\t<div class=\"rw-block-grid__link-row\">\n\t\t\t\t\t\t\t\t\t<a class=\"rw-block-grid__link-hit\" href=\"https:\/\/windowcleanerdepot.com\/fr\/service-client\/retours-annulations\/conditions-de-retour\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"rw-block-grid__link-title\">Conditions de retour<\/strong>\n\t\t\t\t\t\t\t\t\t\t<span class=\"rw-block-grid__chevron\" aria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m9 18 6-6-6-6\"\/><\/svg>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rw-block-grid__link-desc\">\n\t\t\t\t\t<p>Ce qui peut et ne peut pas \u00eatre retourn\u00e9<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<article class=\"rw-block-grid__item\">\n\t\t<div class=\"rw-block-grid__link\">\n\t\t\t<div class=\"rw-block-grid__link-row\">\n\t\t\t\t\t\t\t\t\t<a class=\"rw-block-grid__link-hit\" href=\"https:\/\/windowcleanerdepot.com\/fr\/service-client\/retours-annulations\/garantie-reparatie\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"rw-block-grid__link-title\">Garantie et r\u00e9paration<\/strong>\n\t\t\t\t\t\t\t\t\t\t<span class=\"rw-block-grid__chevron\" aria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m9 18 6-6-6-6\"\/><\/svg>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rw-block-grid__link-desc\">\n\t\t\t\t\t<p>Quand le retour, la garantie ou la r\u00e9paration sont applicables<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<article class=\"rw-block-grid__item\">\n\t\t<div class=\"rw-block-grid__link\">\n\t\t\t<div class=\"rw-block-grid__link-row\">\n\t\t\t\t\t\t\t\t\t<a class=\"rw-block-grid__link-hit\" href=\"https:\/\/windowcleanerdepot.com\/fr\/service-client\/retours-annulations\/pas-satisfait-de-larticle\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"rw-block-grid__link-title\">Pas satisfait<\/strong>\n\t\t\t\t\t\t\t\t\t\t<span class=\"rw-block-grid__chevron\" aria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m9 18 6-6-6-6\"\/><\/svg>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rw-block-grid__link-desc\">\n\t\t\t\t\t<p>Que faire si un article ne convient pas<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<article class=\"rw-block-grid__item\">\n\t\t<div class=\"rw-block-grid__link\">\n\t\t\t<div class=\"rw-block-grid__link-row\">\n\t\t\t\t\t\t\t\t\t<a class=\"rw-block-grid__link-hit\" href=\"https:\/\/windowcleanerdepot.com\/fr\/service-client\/retours-annulations\/terugbetalen\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"rw-block-grid__link-title\">Remboursement<\/strong>\n\t\t\t\t\t\t\t\t\t\t<span class=\"rw-block-grid__chevron\" aria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m9 18 6-6-6-6\"\/><\/svg>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rw-block-grid__link-desc\">\n\t\t\t\t\t<p>Comment et quand vous serez rembours\u00e9<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<article class=\"rw-block-grid__item\">\n\t\t<div class=\"rw-block-grid__link\">\n\t\t\t<div class=\"rw-block-grid__link-row\">\n\t\t\t\t\t\t\t\t\t<a class=\"rw-block-grid__link-hit\" href=\"https:\/\/windowcleanerdepot.com\/fr\/service-client\/retours-annulations\/article-recu-incorrect\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"rw-block-grid__link-title\">Article re\u00e7u incorrect<\/strong>\n\t\t\t\t\t\t\t\t\t\t<span class=\"rw-block-grid__chevron\" aria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m9 18 6-6-6-6\"\/><\/svg>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rw-block-grid__link-desc\">\n\t\t\t\t\t<p>\u00c9tapes en cas de livraison incorrecte<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<article class=\"rw-block-grid__item\">\n\t\t<div class=\"rw-block-grid__link\">\n\t\t\t<div class=\"rw-block-grid__link-row\">\n\t\t\t\t\t\t\t\t\t<a class=\"rw-block-grid__link-hit\" href=\"https:\/\/windowcleanerdepot.com\/fr\/service-client\/retours-annulations\/comment-fonctionne-le-retour\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"rw-block-grid__link-title\">Comment fonctionne le retour<\/strong>\n\t\t\t\t\t\t\t\t\t\t<span class=\"rw-block-grid__chevron\" aria-hidden=\"true\">\n\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"m9 18 6-6-6-6\"\/><\/svg>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"rw-block-grid__link-desc\">\n\t\t\t\t\t<p>Explication \u00e9tape par \u00e9tape du processus de retour<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t<\/article>\n\t\t\t\t\t\t<\/div>\n\t<\/section>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<p class=\"rw-account-orders__login-notice\">Connectez-vous pour consulter vos commandes.<\/p>\n<\/div>\n\n\n\n<div style=\"height:150px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-20341","klantenservice","type-klantenservice","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Retours &amp; annulations - Window Cleaner Depot<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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